Calloway Capital Advisors values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (the “Site”) and services, including SMS/text messaging. By using our services, you agree to this policy.
What We Collect
Personally Identifiable Information (PII): Your name, email address, mailing address, phone number, business information, and any other details you provide directly, including through SMS messages or our application forms.
Non-Personally Identifiable Information (Non-PII): Technical data such as your IP address, browser type, device information, Site usage data, and SMS engagement data (delivery status, response data).
Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in and the timestamp.
How We Use Your Information
Service Delivery: To provide and improve our financing advisory services and communications, including SMS.
Communication: To respond to your inquiries, process applications, and, if you have opted in, send marketing communications by SMS.
Analytics: To understand how users engage with our Site and messaging program and improve both.
Legal Compliance: To meet our regulatory and legal obligations.
SMS Opt-In Data: Special Protections
Calloway Capital Advisors does not share, sell, rent, or disclose mobile phone numbers, SMS opt-in data, or SMS consent information with any third parties for marketing or promotional purposes. This no-sharing provision applies regardless of any other data-sharing provisions elsewhere in this policy.
We may share SMS-related information only with our SMS service providers (for example, our messaging platform and carriers) solely for the purpose of delivering, maintaining, or improving the messages you have consented to receive.
Message frequency varies based on your engagement with our services. Standard message and data rates may apply based on your mobile carrier plan; Calloway Capital Advisors is not responsible for carrier fees.
One-to-One Consent
When you opt in to receive SMS messages from Calloway Capital Advisors, your consent applies solely to Calloway Capital Advisors. It is not extended to affiliated entities, partners, or any other party.
General Data Sharing
Apart from the SMS restrictions above, we may share information only when legally required, when necessary to deliver our services, or with trusted service providers who have agreed to protect your data consistent with this policy. We do not sell your personal information.
Security
We use commercially reasonable measures to protect your information, including encryption and access controls. No system is 100% secure, but we work to safeguard your data.
Retention
We retain your information while your relationship with us is active and as required by applicable law. You may request deletion of your personal data at any time by contacting us at connect@callowayadvisors.com.
Cookies
We may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can manage cookie settings in your browser.
External Links
Our Site may link to external sites. We are not responsible for the content or privacy practices of those sites.
Children’s Privacy
Our services, including SMS, are not intended for anyone under the age of 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of our services after changes means you accept the updated policy.
Contact
For questions about this Privacy Policy or our data practices, contact:
Calloway Capital Advisors
Email: connect@callowayadvisors.com
Phone: (888) 898-5572
Calloway Capital Advisors is a brand of Smith & Gordon Holdings Group Inc.